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Cuna Mutual Multicultural Financial Services Intern-Veridian Credit Union - West Des Moines, IA in West Des Moines, Iowa

Multicultural Financial Services Intern

Time Frame: Summer 2023 with possible extension

Location: Prefer intern to live less than 50 miles from ( Veridian Credit Union: 5910 University Avenue West Des Moines IA 50266)

Grade: Junior, Senior, Recent Alumni

Click here ( to hear from our past interns

Click here ( to read an article from showcasing three of our Multicultural Financial Services Interns from our Summer 2022 cohort.

Job Description

The Multicultural Financial Services Intern (MFSI) primarily focuses on helping the CBSI Lead Financial Advisors (LFAs), Associate Financial Advisors (AFAs), and support staff as they work with diverse credit union members to assess and meet the core financial needs of growth, income, protection, and legacy. As a member of a financial advisor team, MFSIs will assist, as needed, Coordinators and Sales Assistants with the various administrative and member service tasks needed to smoothly run a financial services practice. Alignment with the credit union and CBSI's mission & culture will also be very important for success. The MFSI position is designed to allow high-potential candidates to learn more about the brokerage/insurance/investment advice/banking business and assess whether a career in any of these industries is worth exploring. Based on performance and opportunity, there is potential for career advancement to include that of AFA or Sales Assistant within a financial services program.

As an intern, the CBSI leadership team and LFA will work with you to give you exposure and opportunities that align with your personal development goals and interests. This internship position is designed to provide hands-on experience to acquire knowledge of financial advising practices. Candidates will have the opportunity to apply what they have learned in a classroom environment while gaining new skills in a dynamic professional setting. This role requires critical attention to detail in a fast-paced environment, self-motivation, and resourcefulness to solve problems and answer questions.

Job Responsibilities:

  • Working alongside members of the financial services Team (LFA/AFA), develop an understanding of credit union members’ financial and personal goals and understand the importance of putting the member’s needs first.

  • Assist the Team as they meet and profile prospective clients, review investment goals, prepare presentations, recommend investment products, follow up on client contacts, and help customers meet their needs through the sale of investment and securities products.

  • Assist the Team to prepare for these meetings by compiling meeting materials, generating investment holding reports, assist in the preparation of needs assessments and product recommendations.

  • Build strong relationships with credit union staff as well as members within the credit union,

  • Assist the financial services team with the delivery---virtually and in-person-of branch seminars and ensure appropriate follow-up from these events.

  • Assist as needed in the execution of the local marketing development plan.

  • Assist Sales Assistants in their duties as they relate to the servicing of member/client needs, including administrative tasks including contacting members to confirm appointments and seminar reservations, tracking referrals, helping coordinate credit union staff training, take and directing member calls as needed.

  • Maintain confidential member information by adhering to CBSI’s policies and procedures for data security and privacy.

The above statement of duties is not intended to be all-inclusive and other duties will be assigned from time to time.

Job Requirements:

  • Enrollment in relevant college or university financial services or finance-related degree programs such as accounting, finance, business, financial planning, insurance, or investment management is preferred but not required

  • Understand multicultural nuances. Be empathetic and appreciative of differences that may deviate from a traditional investment client profile.

  • Proven oral and written communication skills. Spanish-speaking fluency is a plus.

  • Self-starter eager to develop and expand knowledge

  • Have a satisfactory background check

  • This role will be fingerprinted for FINRA purposes.

Compensation may vary based on the level of relevant experience, year in school, and the number of previous internships.


Base Salary Range:

$16.00 - $25.00

CUNA Mutual Group’s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values. In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.

Please provide your Work Experience and Education or attach a copy of your resume. Applications received without this information may be removed from consideration.

Accommodation Request

At CUNA Mutual Group we believe in fostering an inclusive environment where everyone can bring their best self and thrive.​ If application or interview process accommodations are needed please notify us at .

We're a leading insurance, financial services and technology company focused on helping people achieve financial security through all life stages. We offer consumer and commercial insurance, retirement and investment solutions; and business solutions including data and analytics, lending capabilities and marketing services.

Discover for yourself the difference we can make for you.