Vermeer Corporation IT Support Specialist Intern in Pella, Iowa
You’re not likely to find another company like Vermeer. Our people are from all walks of life in locations around the world, rolling up our sleeves and getting tough work done every day. Together. We’re a family-owned and operated company with an unmatched culture, one that is built on the belief that every Vermeer team member has real, personal impact – on our people, our customers and our world. Whoever you are and where you are in your career, Vermeer helps you be Equipped to Do MoreTM.
The Hardware/Software Analyst Intern identifies, evaluates, and corrects errors that prevent users from connecting with their systems. This position helps supports over 2,500 employees in numerous buildings, customers, and travelers, both in and out of office locations.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Demonstrate the Vermeer characteristics of caring culture, demonstrating agility, customer focused, and stewardship and model the associated behaviors.
Assists with installation of workstations, including software and hardware installation, LAN connection and basic troubleshooting on printers, laptops, desktops, and issues with ERP system.
Provide customer support for employees by documenting all hardware and software requests, analyzing and solving problems on computer applications.
Assist Systems Administrators in creating standard images to be used on desktops, laptops, and workstations.
Perform regular maintenance on current systems.
Maintain system information such as hardware and software inventory sheets, serial numbers, and antivirus software schedule.
Education and/or Experience
High School diploma required.
Current student pursing a Bachelors’ degree in Information Technology
Previous internship is a plus.
Other Skills and Abilities
Ability to monitor network lines and create patch cables. Ability to completely understand Microsoft Office to better assist individuals requesting troubleshooting solutions.
Ability to operate screwdrivers, networking tools, servers, and putty sessions.
Knowledge of current trends, various applications, and installation and deinstallation practices.
Ability to achieve the set goal of computer to upgrade or replace and monitor progress.
Ability to provide informative and professional assistance when working with the public/customers and co-workers.
Ability to produce accurate, professional and error-free documents in a timely manner.
Demonstration of good oral and written communication skills.
Ability to prioritize multiple tasks while supporting the department.
Ability to effectively manage time and resources.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
Our reach is global, our impact is personal. By joining Vermeer, you won’t just be making the right step for your career. You’ll be making a real, personal impact on our people, our customers and our world.
Impact Our People: You’ll find teams of hardworking people who take pride in their work, pride in each other and pride in the principles that guide them. Our team members are diverse, talented and driven to continuously learn, improve and innovate, both for our company and for their careers.
Impact Our Customers: Whether our customers are operating small stump cutters in their backyard or giant surface mining equipment in Australia, they make progress happen. Our team members are constantly turning up new possibilities and collaboratively innovating to keep our customers and the people they serve on the leading-edge of progress around the world.
Impact Our World: At Vermeer, we believe in giving back and helping people and communities. We’ve held that belief from our founding in 1948. Our reach extends from offering impressive benefits that help our team members and their families live well, to supporting our local communities through volunteer and community investment programs. Our impact is also experienced by the way our customers use Vermeer products to make a difference. Vermeer equipment is used all around the world to keep people connected to life necessities, such as water and electricity, harvest the feed that nourishes a vibrant food supply and effectively manage precious natural resources that improve our quality of life.