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Cambridge Investment Research, Inc. IT Production Support Intern in Fairfield, Iowa

For the last 12 years, Cambridge has recruited highly talented interns from across the country to join us during the summer for a 10-12 week internship. Each year, 25-30 interns join us for a full-time, paid internship experience at our home offices in Fairfield, Iowa and Phoenix, Arizona. The Next Step internship program gives students practical insight into the financial services industry. Students are partnered with a professional mentor, supervisor, and executive champion and participate in trainings on industry basics and trends, along with professional development courses and opportunities to job shadow other departments across Cambridge. At the conclusion of the internship, each intern will have the opportunity to present on their experience and a specific project of their choice.

Benefits:

  • Competitive pay

  • Away time: Interns will receive 16 hours of away time at the beginning of employment

  • Volunteer time: Each intern will be allowed up to eight hours of paid time off for the summer to volunteer for activities that support community events and activities.

  • Holiday pay: Memorial Day and Independence Day

  • Housing assistance: Interns located in the Fairfield office needing housing assistance will be offered the option to utilize a local university’s apartment facilities at a small expense.

  • Educational courses: Interns get to participate in educational training put on by our Associate Training and Development team. Courses consist of career workshops, problem solving, proper work etiquette, and financial services industry basics.

  • Social events: Interns have the option to participate in local social events with other interns and home office associates.

  • Networking events: Interns have the opportunity to network with our top executives during the Welcome and End of Summer Banquets. Interns will get the chance to learn from our top leaders and ask questions. Interns also have the ability to do job shadows with other teams at Cambridge. Upon the completion of the internship program, interns will also have access to the Next Step Intern Alumni LinkedIn Group to stay in touch with Cambridge and other interns that have gone through the program.

  • Opportunity to discuss continued employment with Cambridge on a part-time or full-time basis at the conclusion of the internship

The Information Technology team supports and maintains computers, applications, and communications systems used at the home office. The Production Support team helps support Cambridge applications, like CLIC and Salesforce, by updating, configuring, and troubleshooting problems. By actively monitoring and responding to incidents throughout our daily operational activities we add value because we keep our Production Environment healthy and running during critical hours of operation for our Financial Professionals. An intern on our team should possess the ability to troubleshoot issues that arise due to server performance, application performance, etc. both individually and in a cross-departmental capacity. An intern on this team should also have strong communication skills both verbally and written to assist in documentation of solutions to incidents, processes and more.

We have one IT Production Support Internship opening located in the Fairfield, IA office.

As the IT Production Support Intern, you will:

  • Integrate with the Production Application Support Team in their daily routines

  • Work with Azure, AWS, and Adobe Cloud Services Support

  • ASP .NET application monitoring, configuration, and setup

  • Monitor the ticket que and work with requesters on incident or service escalation

  • Job shadow with different members of IT

  • Generate reports using data visualization tools, such as BI or Tableau, to showcase the contributions the intern has made

  • Collaborate with the Server Support, Desktop Support, Database Administration, and SharePoint Administration teams

Students studying MIS, Computer Science, Infrastructure/Network Administration, or Computer Forensics will likely be the most successful in this role.

Compensation: $19-23 per hour. This range is a good faith estimate of the compensation to be offered for this position based on the ideal candidate’s qualifications, the Company’s operational needs, and other considerations permitted by law. The actual pay offered to a specific candidate may vary above or below the stated range.

About Us:

Cambridge Investment Research Inc. is one of the nation’s top independent broker-dealers. We serve independent financial professionals and their clients as they work to grow their wealth and plan for their future goals. We are a company of over 900 associates with offices in Fairfield, IA and Phoenix, AZ.

At Cambridge, our purpose is to make a difference in the lives of our financial professionals, their investing clients, and our associates. Our values of integrity, commitment, flexibility, and kindness continue to guide us in the decisions we make together every day. For 40 years we’ve delivered innovative financial solutions while offering exciting career opportunities with ongoing professional development.

A national leader as a financial solutions firm, Cambridge’s commitment to long-term professional development in a unique small-town community makes this a one-of-a-kind opportunity. Cambridge has been honored 11 times by our associates as a ‘Top Workplace in Iowa’, and 13 times as ‘Broker-dealer of the Year’ by our financial professionals through Investment Advisor magazine. We are recognized among the leading firms in the financial advice industry as we serve over 3,700 independent financial professionals and hundreds of thousands of their investing clients across the country.

It would be beneficial if the candidate had experience in javascript, Microsoft SQL, powershell or a desire to do software application administration.

Job ID: 2022-2152

External Company Name: Cambridge Investment Research, Inc.

External Company URL: https://www.joincambridge.com/home/

Telecommute: No

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