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Co-op services Credit Union IT Quality Assurance Intern in Des Moines, Iowa

The Opportunity

We are seeking a talented IT Quality Assurance Analyst Intern to carry out basic quality assurance processes; assist in developing test plans and test cases from functional specifications and business requirements, executing test cases, tracking software defects and verifying the software fixes. This includes unit, integration, system, regression and UAT. This role partners closely with other QA members, business analysts, software development and the stakeholders of the business. It is essential to ensuring on-time and on-budget delivery of new and enhanced business capabilities that meet or exceed expectations.

What You Can Look Forward to

  • Work closely with analysts, developers and engineers to assist writing test plans, estimates and schedules to support project and product releases.

  • Assist in developing Test Plans and test cases from Functional specifications and business requirements.

  • Executing Test Cases that follow best practice standards (manual) producing documented results that determine the release readiness of products or features.

  • Assist in troubleshooting of quality issues.

  • Actively Supports culture and leadership practices.

  • Proactively pursues development opportunities and show expected progress on learning plan.

  • Utilize templates, tools, metrics and best practices to verify that products meet business and user requirements.

  • Communicate consistently and effectively with internal business partners to understand appropriate business requirements.

  • Partners with business and IT to support testing for releases.

  • Ensure there is a understanding of work effort, timelines and expectations.

  • Champion CO-OP’s values while establishing and maintaining open communications with team members by giving honest and timely feedback and creating an atmosphere of trust.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • 12 completed semester hours at college or university, preferably in Computer Science, Computer Information Systems, or equivalent.

  • 3.0 Cumulative GPA.

  • Previous internship and/or work experience preferred.

  • Strong written and verbal communication skills.

  • The ability to work as part of a team demonstrated through involvement with student organizations, community involvement, work experience, or other activities.

  • Possess high motivation and self-direction, sound problem solving skills, decision making and multi- tasking skills.

  • Ability to think analytically to solve problems individually and in a team environment.

  • Ability to listen, understand, and respond to external and internal customers’ needs in a timely manner.

Why Join CO-OP?

You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver. We are committed to understanding, attracting and engaging a diverse workforce where every employee can live up to their value; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • The opportunity to join a nationwide, fast-growing organization.

  • Gain real world experience working on projects alongside full-time employees as well as other interns.

  • Learn about the financial technology industry and how your work will impact credit union members across the country.

  • Connect with other interns through learning opportunities and other fun events.

  • Explore your interests and potential career path with job shadow options.

  • Gain skills and experience that will make you a highly marketable candidate in the future.

  • Regular touchpoints with internship coordinators to discuss progress, goals, and future career.

Job LocationsUS-IA-Des Moines

Req No.2020-6696