Co-op services Credit Union IT Quality Assurance Analyst Intern in Des Moines, Iowa

The Opportunity

CO-OP Financial Services is bringing digital transformation to the credit union movement. We’re creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks. As a result, our world-class team is growing faster than ever! If you’re passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.

We are seeking a talented IT Quality Assurance Analyst Intern to carry out basic quality assurance processes; assist in developing test plans and test cases from functional specifications and business requirements, executing test cases, tracking software defects and verifying the software fixes. This includes unit, integration, system, regression and UAT. This role partners closely with other QA members, business analysts, software development and the stakeholders of the business. It is essential to ensuring on-time and on-budget delivery of new and enhanced business capabilities that meet or exceed expectations.

What You Can Look Forward to

  • Work closely with analysts, developers and engineers to assist writing test plans, estimates and schedules to support project and product releases.

  • Assist in developing Test Plans and test cases from Functional specifications and business requirements.

  • Executing Test Cases that follow best practice standards (manual) producing documented results that determine the release readiness of products or features.

  • Assist in troubleshooting of quality issues.

  • Actively Supports culture and leadership practices.

  • Proactively pursues development opportunities and show expected progress on learning plan.

  • Utilize templates, tools, metrics and best practices to verify that products meet business and user requirements.

  • Communicate consistently and effectively with internal business partners to understand appropriate business requirements.

  • Partners with business and IT to support testing for releases.

  • Ensure there is a understanding of work effort, timelines and expectations.

  • Champion CO-OP’s values while establishing and maintaining open communications with team members by giving honest and timely feedback and creating an atmosphere of trust.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • Working toward a BS in Computer Science / Computer Information Systems or program equivalent.

  • 3.0 GPA

  • Ability to perform testing according to CO-OP QA standards.

  • Strong written and verbal communication skills.

  • Possess high motivation and self-direction, sound problem solving skills, decision making and multi- tasking skills.

  • Ability to think analytically to solve problems individually and in a team environment.

  • Ability to listen, understand, and respond to external and internal customers’ needs in a timely manner.

Why Join CO-OP?

Get ready to be part of the exciting, ever-evolving and growing credit union movement! As a CO-OP employee, you’ll have a chance to directly impact the access of financial opportunities to individuals and communities – and you’ll help drive the future of fintech at an energetic organization where contributions are valued, and innovation is championed.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

Req No.2019-3520