Iowa Department of Administrative Services Administrative Intern - Client Assistance Program in Des Moines, Iowa

Administrative Intern - Client Assistance Program



Administrative Intern - Client Assistance Program


$7.25 - $21.20 Hourly


Des Moines - 50319 - Polk County, IA

Job Type



379 Iowa Department of Human Rights

Job Number



7/23/2018 11:59 PM Central

LinkedIn Tag


Point of Contact

Monica Stone at 515-728-2816

  • Description

  • Questions

Job Description

The Iowa Department of Human Rights is seeking a current student for an intern position. The Department of Human Rights is a dynamic organization that provides leadership, opportunity and advocacy for Iowa's under-represented populations. We work closely with individuals, stakeholder groups, other state and local government agencies and policy makers to ensure access to opportunity for Iowans.

We focus our efforts on:

  • Ensuring access to government; removing barriers and making available the tools for success

  • Increasing civic engagement and participation; helping people develop their capacity to become agents of change

  • Developing youth leadership; building resourcefulness by developing leadership and improving systems that impact young people

  • Enhancing community connections; magnifying and elevating issues, ideas, cultures and contributions of our communities to improve the way people connect with one another

This position will focus on the Client Assistance Program, which is a federally mandated program designed to assist individuals who encounter conflicts with programs funded under the Rehabilitation Act. The position helps people with disabilities receive quality services by advocating for their interests and helping them identify resources, understand procedures, resolve problems and protect their rights. More information about the Client Assistance Program can be found at

The ideal candidate will have an interest in vocational rehabilitation, persons with disabilities, human rights and public policy. Prior experience in these areas, while beneficial, is not required for the position. In addition to learning more about the subject matter, the intern will gain valuable knowledge and experience in the following areas:

  • Information and referral to services

  • Negotiation and conflict resolution

  • Americans with Disabilities Act (ADA)

  • Rehabilitation Act (Rehab Act)

  • Workforce Innovation and Opportunity Act (WIOA)

This is not a tele-work opportunity; the successful candidate will be required to work from our office in the Lucas State Office Building in Des Moines.

We prefer applicants with the following education and experience:

  • Working toward a related degree

  • General office work

  • Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook

  • Written and verbal communication skills

  • Demonstrated detail orientation

  • Demonstrated ability to work with people from diverse backgrounds, races, ethnicities, genders and abilities

Minimum Qualification Requirements

Applicants for positions in this class must be currently enrolled students in a degree program at an accredited educational institution, as determined by the Iowa Department of Administrative Services – Human Resources Enterprise.

For additional information, please click on thislink to view the job description.


Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?

Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No


Are you CURRENTLY enrolled in an Associate's, Bachelor's or post graduate program?

  • Yes

  • No

Required Question


State of Iowa


379 Iowa Department of Human Rights


Lucas State Office Building321 E 12th StDes Moines, Iowa, 50319