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Co-op services Credit Union Learning and Development Intern in Clive, Iowa

Company Pandemic Response

Ensuring the health and safety of everyone that works at CO-OP is of primary importance to us. The majority of our organization continues to be in a work-from-home status. This allows for better social distancing practices for those of our employees that do remain in our office locations. We continue to work diligently to maintain everyone’s health and safety by keeping the facilities clean, having everyone screened for temperatures upon entry and providing information about symptoms and what to do if employees feel sick. Our COVID response team has been working tirelessly since March and continues to provide transparent communication around COVID cases and re-entry plans.

The Opportunity

We are seeking a talented Training and Development Intern to monitor the effectiveness of training on employees using individual or group performance results. The intern will be responsible for some administrative duties including creating, and organizing internal course documents. They will get experience analyzing training needs, designing, developing and implementing custom training materials, curating off the shelf content, tracking training completions, and assisting in managing tasks in our learning management system.

  • This position isfully-remote. That means we are open to talent across the country and the person in this position will be able to continue working remotely even after we transition back into our physical office locations.

  • Our Spring Internship Program takes placeJanuary 10-May 6, 2022.

What You Can Look Forward to

  • Design, implement, manage and continuously improve primary development programs.

  • Gain experience partnering with key stakeholders, subject matter experts to conduct needs assessments, program development and facilitation, performance management and other development needs and activities

  • Gain experience working in a leaning management systems and completing regular maintenance tasks such as curating off the shelf content, custom reporting, etc.

  • Apply tested instructional design theories, practice and methods (Ex. ADDIE, SAM, Blooms Taxonomy of Learning Objectives.

  • Develop and implement custom training material using PowerPoint and Articulate360.

  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • 3 years undergraduate degree completed at college/university or equivalent experience, particularly in the areas of Training, Human Resources, or related field.

  • Program and project management skills.

  • Knowledge of training and organizational development techniques.

  • Strong presenting, and facilitation skills.

  • Strong collaboration skills.

  • Strong problem solving, critical thinking, judgment and decision-making ability.

  • Strong skills using Microsoft Office programs – Outlook, Excel PowerPoint, Word, and Publisher.

  • Strong written and verbal communication skills.

  • Strong time management skills.

  • The ability to work as part of a team demonstrated through involvement with student organizations, community involvement, work experience, or other activities.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce; ensuring that our employee base reflects the consumers we serve; cultivating a workplace in which every employee can live up to their full potential. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

  • Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.

  • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

  • 401K with generous company match.

  • Tuition reimbursement.

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Job LocationsUS-IA-Clive | US-TX-Fort Worth | US-CA-Los Angeles

Req No. 2021-8144

Category Internship

Type Intern