CBE Group IT Intern- Tech Services in Cedar Falls, Iowa

IT Intern- Tech Services

Tracking Code

1185-049

Job Description

CBE Companies has internship openings on our Technical Services team. We are looking for candidates pursuing degrees/certifications in system administration, networking technologies or equivalent coursework with a passion for providing excellent customer service.

Required Skills:

  • Must be at least 18 years of age

  • Current enrollment in degree program in the areas of System Administration, Network Administration, Computer Science, MIS, CIS or similar field

  • GPA of 3.0 or higher preferred

  • Strong technical troubleshooting skills

  • Ability to communicate effectively both orally and in writing

  • Must be eager to learn, inquisitive, self-motivated, flexible, accountable and can effectively handle multiple tasks at one time

  • Excellent organizational and time-management skills

Required Experience:

  • Provide Tier 1 technology phone support for internal system users

  • Triage/troubleshoot/escalate system issues

  • Perform hardware installs/moves

  • Responsible for asset management and tracking of desktop hardware and software inventory

  • Ability to communicate effectively both orally and in writing

  • Good project management skills

  • Strong interpersonal, teamwork, and leadership skills

  • Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions

  • Strong knowledge in MS office package

  • Must be eager to learn, inquisitive, self-motivated, flexible, accountable and can effectively handle multiple tasks at one time

  • Excellent organizational and time-management skills

  • The Company reserves the right to change or assign other duties to this position as appropriate

  • Must be able to perform the essential job duties of the position

CBE is an Equal Opportunity/Affirmative Action Employer. CBE encourages minorities, females, individuals with disabilities and protected veterans to apply. Background checks and drug testing required.

Job Location

Cedar Falls, Iowa, United States

Department

Information Technology

Hiring Manager

Bill Atkins

Position Type

Intern